What Apple Call Recording is
Since iOS 18.1 (October 2024) Apple's Phone app can record a call. During the call you tap "More", then "Call Recording". From Apple's support page: "Both call participants hear an audio notice that the call is being recorded" and "the audio notice replays periodically during the call." The recording is saved to a "Call Recordings" folder in Notes. "In select regions and languages" there is a transcript, and on devices with Apple Intelligence a summary.
Hebrew is on the language list; Israel is not on the blocked-regions list. It is a good feature, and it is free.
What Haro is
Haro records the call on the phone line, at the mobile carrier — not on the phone. So every call, incoming and outgoing, is recorded by itself, with nothing pressed and no notice. After each call: a Hebrew transcript with who-said-what, a summary, tasks, and a customer card. How it works on iPhone.
Side by side
| Apple's recording | Haro | |
|---|---|---|
| Starting it | tap on every call | by itself, every call |
| Incoming calls | only if you tapped after answering | ✓ always |
| Outgoing calls | only if you tapped | ✓ always |
| Call that arrived while the phone was off | no | ✓ listed |
| Other party hears a notice | yes, repeating | no |
| Hebrew transcript | select regions and languages | ✓ every call |
| Who said what (speaker separation) | no | ✓ |
| Summary | with Apple Intelligence | ✓ every call |
| Tasks and meetings to calendar | no | ✓ (Pro/Premium) |
| Customer card | no (Notes) | ✓ automatic per number |
| Search across calls | Notes search | ✓ full-text |
| CRM / API | no | ✓ |
| Desktop access | via Notes in iCloud | ✓ web app |
| WhatsApp assistant | no | ✓ (Pro/Premium) |
| Requires iOS 18.1+ | yes | no |
| Works on Android | no | ✓ |
| Price | free | from 250 ₪/month (+VAT) |
When Apple's recording is enough
- You record an important call now and then — a supplier, a lawyer, a landlord.
- You do not mind the other party hearing a notice (sometimes it is even desirable).
- You do not need the recording in a customer card or in the business's system.
- You have iOS 18.1 or later.
In that scenario there is no reason to pay.
When it is not enough
- A business with dozens of calls a day. Nobody taps "Call Recording" 40 times a day. The call you will need is always the one you forgot.
- Incoming calls. Most of an agent's, contractor's or realtor's calls are incoming — and with Apple they are not recorded unless you answered and then tapped.
- Customers who find a spoken notice off-putting. On every sales call, every time.
- A team. Apple's recordings sit in each employee's Notes. There is no central picture by customer.
- An older iPhone, or Android users on the team.
Can you use both?
Yes, and they do not conflict: Haro records on the line, Apple on the phone. Some keep Apple for a private call they want in Notes — and Haro for every work call.
Price
Haro: Basic 250 ₪, Pro 350 ₪, Premium 400 ₪ per month (+VAT), no commitment. Plans & pricing.
Frequently asked questions
No. On every call you tap 'More' and then 'Call Recording'. An incoming call you did not tap on is not recorded. There is no 'record all calls' switch.
No. According to Apple, both call participants hear an audio notice that the call is being recorded, and it replays periodically during the call. It is part of the feature.
Hebrew is on Apple's call-recording language list. Transcripts are available 'in select regions and languages' and depend on device and settings — check yours. Summaries require Apple Intelligence.
Not automatically. Recordings are saved in the Notes app; you can share them by hand. With Haro every call is filed in the customer's card by itself, and can be pushed to a CRM.
Yes. Recording is done on the line, not on the phone, so the iOS version does not matter. The eSIM route needs a dual-SIM iPhone (2018 onward).
No. Recording happens on the phone line without an announcement. In Israel a party to a call may record it; businesses that sell by phone have a duty to notify from 2026 under Amendment 73 — see our page on the law. Not legal advice.