Two ways to work
A. HaRoshemet as your CRM. On every call, incoming or outgoing, a customer card is opened (or updated) by phone number. In the card: every call with its recording, transcript, summary, tasks, calendar meetings, links to external documents, and full-text search. For a small business that is usually all you need - in the app and on the web.
B. Already have a CRM? HaRoshemet pushes every call to it automatically: who called, when, how long, the transcript and the summary. Your CRM matches the call to the right customer by phone number. (For the technically minded: via API and webhook after each call.)
Systems we have already connected
These are systems HaRoshemet already runs into at customers:
| System | Who uses it | What arrives from HaRoshemet |
|---|---|---|
| monday.com | Teams running leads, sales and projects on boards | An item is created or updated per call, with the summary and the tasks raised |
| HubSpot | Sales and marketing | The call is logged on the contact or the deal, so the history stays in one place |
| Arbox | Studios, gyms, clinics and businesses with memberships and bookings | The call lands on the customer's existing card, with the transcript and summary |
| Surense | Insurance agencies | What was said with the policyholder and what was agreed, in the client file |
Matching is by phone number, so a call finds the right customer with nobody typing anything.
Your system is not on the list? It probably still works
HaRoshemet sends every call out in a standard shape, so it connects to any system that can receive data from outside. Two routes:
- Through an automation platform - Zapier or Make. HaRoshemet sends the call to the platform, and there you decide where it goes and which detail lands in which field. No code, no developer.
- A direct connection. Whoever maintains your system wires it to HaRoshemet's API. The documentation is open.
Either way the connection is included in the plan price. If you are not sure which fits, email dev@haro.co.il with the name of the system.
What is sent after every call
| Field | Meaning |
|---|---|
number_from, number_to |
who called whom (CRM matching is by number) |
date, duration, is_missed |
when, how long, and whether it was answered |
transcription |
the Hebrew transcript, with speaker separation |
summary |
the action items from the call |
detailed_summary |
a narrative summary of what was said |
call_id |
a stable ID to fetch the call again any time |
For developers - what it looks like
HaRoshemet POSTs a full snapshot of the call to the URL you configure at each stage: when the call ends, when the transcript is ready, and when the summary is ready. The last delivery always contains everything.
{
"call_id": "c_01J9…",
"number_from": "+972501234567",
"number_to": "+972534216474",
"date": "2026-09-22T09:14:03+03:00",
"duration": 187,
"is_missed": false,
"status": "summarized",
"transcription": "דובר 1: היי, זה יוסי מרחוב הרצל…",
"summary": "Send documents to Yossi today; meeting Sunday 09:00",
"detailed_summary": "Yossi approved the quote, 25,000 ₪ in two payments…"
}
And to fetch at any time:
curl https://<api-host>/api/v1/call/c_01J9… -H "x-api-key: $HARO_API_KEY"
There is also POST /api/v1/customer (find or create a customer by number) and GET /api/v1/me. Full documentation (OpenAPI). Example for illustration; exact field names are in the docs.
Who called, when and how long
Every call arrives with the number, direction (in/out), time and duration - even if it was not answered. That is what lets the CRM match it to an existing customer, or open a new lead from an unknown number. Missed calls from a new customer can also trigger an automatic WhatsApp message with a form (Pro and Premium).
Who it is for
- Agencies and sales teams with an existing CRM - calls flow in by themselves, no end-of-day typing.
- Businesses without a CRM - HaRoshemet is the CRM: customer card, calls, tasks and calendar in one place.
- Integrators and developers - a simple key-based API, one webhook, OpenAPI docs.
Price
API and integrations are included in every plan, from 250 ₪/month. Plans & pricing.
Frequently asked questions
Customers are already running HaRoshemet into monday.com, HubSpot, Arbox and Surense. Beyond those, it connects to any system that can receive data from outside - most of them today - through Zapier or Make, or straight against HaRoshemet's API.
Yes. HaRoshemet sends every call to Zapier or Make, and there you choose where it goes and which detail lands in which field, without writing code. If someone maintains your system, a direct API connection works too.
Almost always. All it needs on your side is a system that can receive data from outside. Email dev@haro.co.il with the name of the system and we'll tell you the shortest route.
Almost. Call details are sent when the call ends, the transcript usually within a minute, and the summary a minute or two later. Every delivery carries the call's full current state.
The recording is kept in HaRoshemet and can be played and exported from the app. Through the API you get the call details, transcript and summary.
Every API request is identified by a personal key (x-api-key) that can be rotated at any time, over HTTPS. Data is stored on Google Cloud.
No. API and integrations are included in every plan, Basic included.